Broward Water Bill Move Out, Cancel Service and Final Bill Guide
Use this 2026 guide to cancel or change Broward County Water and Wastewater Services when moving out, selling a home, ending a lease, changing account responsibility, or paying a final bill. It explains the official customer service number, account-change forms, final bill checklist, AutoPay cleanup, online payment portal, walk-in locations and practical steps to avoid paying for water after you leave.
If you are moving out or need the water account changed, contact Broward County Water and Wastewater Services Customer Service at 954-831-3250 or email water@broward.org. Customer Service is available Monday through Friday between 8:30 a.m. and 4:45 p.m.
For account changes, Broward’s official service application page lists Request Change to Account forms for residential and commercial customers. The same page says completed forms can be mailed or brought to a Customer Payment Center, and after completing the form customers should call WWS Customer Service for further instructions.
Broward Water Move-Out and Final Bill Quick Facts
These are the official details customers need before canceling service, changing account responsibility, paying a final bill or visiting a Broward Customer Payment Center.
What This Broward Water Move-Out Guide Covers
How to Cancel or Stop Broward Water Service When Moving Out
Broward’s public pages do not show a simple one-click “cancel service” button in the content reviewed. The safest move-out workflow is to contact WWS Customer Service, confirm the correct account-change process, complete the required account-change form if requested, and save written proof of the stop/change request.
Call Broward WWS Customer Service
Call 954-831-3250 during business hours. Explain that you are moving out and need to stop, close, or change responsibility for the water and wastewater account.
Ask which form or request is required
Ask whether your situation needs the residential Request Change to Account form, commercial account-change form, new-service form, final bill update or another WWS process.
Give the correct move-out date
Use the date you want account responsibility to end. For renters, match lease terms. For sellers, coordinate with closing. For property managers, use the tenant turnover date.
Provide forwarding details
Give a reliable forwarding address, phone number and email so Broward WWS can send the final bill or follow-up notice.
Save proof
Keep form copy, email, confirmation, call date, representative name if provided, account number and final bill receipt until the account shows closed or updated.
Broward Request Change to Account Forms
The official Service Application Forms page includes Request Change to Account (RESIDENTIAL) and Request Change to Account (COMMERCIAL) forms. These are important when the responsible person, business, mailing information or account details need to change.
| Customer type | Official form path | Best use |
|---|---|---|
| Residential customer | Request Change to Account (RESIDENTIAL) | Homeowner, renter or residential account information change. |
| Commercial customer | Request Change to Account (COMMERCIAL) | Business, commercial tenant or property account update. |
| New customer | New Service Application | Opening a new WWS account, not closing an old one. |
| Unsure | Call WWS Customer Service | When selling, moving, changing tenant or final bill is unclear. |
Broward Water Final Bill Checklist After Move Out
The final bill is the close-out bill for water and wastewater service through your account-change or stop-service date. It may include usage, wastewater charges, previous balance, pending online payment, AutoPay draft, returned payment issue, leak adjustment status or account-change processing delay.
Confirm final service date
Ask WWS Customer Service what date will be used for the final bill or account responsibility change.
Update mailing and email information
Make sure Broward WWS can send the final bill to your new address or correct email.
Check 24-hour account status
The Customer Service page says 954-831-3250 also provides 24-hour customer account status information.
Pay the final balance
Use AccessBROWARD online payment, walk-in payment, mail, automatic payment if still active, or another official method recommended by WWS.
Keep the closing record
Save the final bill, payment receipt, account-change confirmation and move-out documents.
Broward Water Move-Out Tips for Renters
Renters should coordinate utility responsibility with the lease end date, landlord instructions and actual move-out date. Stopping or changing the account too early can affect cleaning, inspection or final walkthrough. Waiting too long can leave the renter responsible for water use after leaving.
Check your lease
Confirm whether water must remain active through the last lease day, key return or move-out inspection.
Notify landlord or manager
Tell them when you asked Broward WWS to change or stop account responsibility.
Keep form and email proof
Save any Request Change to Account form, email and payment receipt in case of a deposit or utility dispute.
Check for leaks before leaving
Running toilets, hose bibs and irrigation can create a final bill problem after move-out.
Broward Water Final Bill Tips for Home Sellers
If you are selling a property served by Broward WWS, coordinate the utility account-change timing with the closing date. The final bill should follow the ownership/responsibility change as clearly as possible.
Coordinate with closing
Ask the closing agent, buyer and WWS Customer Service what date should be used for account responsibility.
Ask whether a residential account-change form is needed
Use the official service application forms page and Customer Service instructions to avoid submitting the wrong form.
Protect final bill delivery
Give your new address and email so the final bill does not go to the sold property.
Save with closing documents
Keep the final Broward WWS payment receipt and confirmation with your home-sale records.
AutoPay and Scheduled Payment Cleanup After Moving Out
Broward’s online utility bill page says customers can sign up for automatic payment from checking or savings by contacting Customer Service for an authorization form. If you were enrolled in automatic payment, handle AutoPay carefully when closing or changing the account.
| Payment setup | Move-out risk | What to do |
|---|---|---|
| Automatic checking/savings payment | A draft may still occur if account is not updated correctly. | Ask Customer Service how to stop or update automatic payment after the final bill. |
| AccessBROWARD manual payment | Manual payments require you to log in and pay each month. | Check final balance and pay only the correct final amount. |
| Bank bill pay | Your bank may keep sending payments to the old WWS account. | Cancel or update bill-pay payee after the final bill is paid. |
| Credit card online payment | Card info is not stored, so missed final payment is possible. | Log in after final bill posts and pay manually if needed. |
How to Pay a Broward Water Final Bill Online
Broward’s online utility bill system allows secure Water and Wastewater Services payment by electronic check or credit card. Customers must sign in to AccessBROWARD and link the WWS account they want to pay online.
Open the online utility bill page
Go to the official Broward Online Utility Bill System.
Sign in or register
Use AccessBROWARD sign-in. If this is your first online payment, create an AccessBROWARD account and link your WWS account.
Check the final balance
Before paying, confirm the account-change request has been processed and that the amount shown is the actual final balance or current required payment.
Pay by electronic check or credit card
Choose the official payment method shown in the AccessBROWARD system.
Save payment proof
Keep confirmation details until the account status shows paid or closed.
Broward Walk-In Customer Service and Bill Payment Locations
Broward WWS lists walk-in customer service and bill payment at Pompano Beach and Lauderhill locations. These offices are useful when your move-out issue is easier to solve in person.
| Location | Address | Listed hours |
|---|---|---|
| Pompano Beach Customer Payment Center | 2555 West Copans Road, Pompano Beach, FL 33069 | 8:00 a.m. to 5:00 p.m. |
| Lauderhill Customer Payment Center | 1491 NW 40th Ave, Suite 7, Lauderhill, FL 33313 | 8:00 a.m. to 5:00 p.m. |
Where to Mail Broward Water Account Forms
The official Service Application Forms page says completed forms with payment can be mailed to Broward Water and Wastewater Services Customer Service.
Mailing address
Water & Wastewater Services
Attention: Customer Service
2555 West Copans Road
Pompano Beach, FL 33069
Bring in person
CPC Pompano: 2555 West Copans Road, Pompano Beach, FL 33069
CPC Lauderhill: 1491 NW 40th Ave, Suite 7, Lauderhill, FL 33313
How to Check Broward Water Account Status After Moving
The Broward Customer Service page says the main customer service number also provides 24-hour customer account status information. This is useful after moving out because you can check whether the account still shows a balance or needs follow-up.
Call the official number
Call 954-831-3250.
Use account status option
Follow prompts for 24-hour account status information if available.
Confirm final balance
Check whether the final bill is paid, pending or still open.
Escalate during business hours
If the status does not match your move-out request, call during business hours or email water@broward.org.
Broward Water Customer Service Phone, Email and Locations
Use these official contact details for cancel service, account changes, final bill, payment questions, automatic payment forms, online payment help and walk-in service.
Main Customer Service
Use for account help, final bill, forms and 24-hour account status information.
Phone support hours
Monday through Friday
8:30 a.m. to 4:45 p.m.
Pompano Beach location
2555 West Copans Road
Pompano Beach, FL 33069
Hours listed: 8:00 a.m. to 5:00 p.m.
Lauderhill location
1491 NW 40th Ave, Suite 7
Lauderhill, FL 33313
Hours listed: 8:00 a.m. to 5:00 p.m.
Mail forms
Water & Wastewater Services
Attention: Customer Service
2555 West Copans Road
Pompano Beach, FL 33069
Official Broward Water Move-Out and Final Bill Resources
Use these official resources first when changing service, checking account status, paying a bill or contacting Customer Service.
☎️ Broward WWS Customer Service
Official page with customer service number, hours, walk-in addresses and account-status note.
Open Customer Service📝 Service Application Forms
Official page with new service, residential account change and commercial account change forms.
Open Forms Page💳 Online Utility Bill System
Official online payment page for electronic check or credit card through AccessBROWARD.
Open Online Bill System🔐 AccessBROWARD Sign In
Official sign-in page used for online WWS bill payment.
Open AccessBROWARD🏦 Automatic Payment
Customer Service page links to Auto Pay resources and the online bill page says customers can request an authorization form.
Open Auto Pay Resource🚨 Emergency Alerts
Official customer service page links to emergency and water/wastewater service-area alerts.
Open Alerts ResourceBroward Water Customer Payment Center Map
The main mailing and Pompano Customer Payment Center address is 2555 West Copans Road, Pompano Beach, FL 33069. Use this location when Customer Service instructs you to bring or mail forms.
Broward Water and Wastewater Services Customer Payment Center
2555 West Copans Road, Pompano Beach, Florida 33069.
FAQs About Broward Water Bill Move Out, Cancel Service and Final Bill
How do I cancel Broward County water service when moving out?
Call Broward Water and Wastewater Services Customer Service at 954-831-3250 or email water@broward.org. Ask which account-change or stop-service process applies to your move-out situation.
What is the Broward water customer service phone number?
The official Broward WWS Customer Service phone number is 954-831-3250.
What are Broward WWS customer service phone hours?
Customer Service is available Monday through Friday between 8:30 a.m. and 4:45 p.m.
Can I check Broward water account status after hours?
Yes. Broward’s Customer Service page says 954-831-3250 also provides 24-hour customer account status information.
Where do I mail Broward water service application or account-change forms?
Mail forms to Water & Wastewater Services, Attention: Customer Service, 2555 West Copans Road, Pompano Beach, FL 33069.
Where can I visit Broward WWS customer service in person?
Broward lists walk-in customer service and bill payment at 2555 West Copans Road, Pompano Beach, FL 33069, and 1491 NW 40th Ave, Suite 7, Lauderhill, FL 33313.
How do I pay a Broward water final bill online?
Use the official Online Utility Bill System. Sign in to AccessBROWARD, link your WWS account if needed, and pay by electronic check or credit card.
Does Broward WWS offer automatic payment?
Yes. Broward’s online utility bill page says customers can sign up for automatic payment from checking or savings by contacting Customer Service for an authorization form.
Should I cancel AutoPay after moving out?
Ask Broward WWS how to handle automatic payment after your final bill. Also cancel bank bill-pay instructions once the final balance is paid and the old account is closed.
Is this guide for all Broward County cities?
No. This guide focuses on Broward County Water and Wastewater Services customers. Some cities inside Broward County operate their own utility billing, so always confirm your provider on your bill.
Best Way to Close a Broward Water Account in 2026
The safest workflow is to call 954-831-3250, explain your move-out date, ask which account-change form or service process is required, update your forwarding contact details, and save every confirmation. If a form is required, use Broward’s official Service Application Forms page and follow Customer Service instructions.
After moving, check account status, pay the final balance through an official method, confirm AutoPay or bank bill-pay cleanup, and keep the final receipt. This protects you from paying for water or wastewater service after you leave the property.
Important Notice: This article is an independent informational guide and is not Broward County, Broward County Water and Wastewater Services, AccessBROWARD, or an official payment processor. Stop-service rules, account-change forms, final bill timing, payment options, office hours, phone numbers, AutoPay procedures and mailing instructions can change. Always verify urgent move-out, account closure, account change, final bill, AutoPay or payment-specific matters directly with Broward County Water and Wastewater Services.