Broward County WWS Bill Help for Payments, Service Starts, Past-Due Accounts and High Usage
Use this guide if your bill says Broward County Water and Wastewater Services. It explains how to pay online through AccessBROWARD, pay by phone, pay cash at Amscot, visit the Pompano Beach or Lauderhill customer service centers, start service, restore service, check rates and handle a high water bill.
Broward County has many city utilities, so the first step is provider confirmation. If your bill shows Fort Lauderdale, Hollywood, Miramar, Pembroke Pines, Coral Springs or another city utility, use that city’s water billing system instead of Broward WWS.
Fast answer: Broward County WWS customers can pay online by signing into AccessBROWARD and linking the WWS account, pay by phone at 954-831-3250, pay cash at any Amscot location, or pay at the WWS customer service centers in Pompano Beach or Lauderhill. Customer Service is available at 954-831-3250, and the number also provides 24-hour account status information.
First-time online payment: Broward says you must create an AccessBROWARD account and link the WWS account you want to pay. Online payments can be made by electronic check or credit card, and credit card information is not stored, so you need to access the account each month unless you arrange automatic payment from checking or savings.
Broward County WWS Quick Facts
Broward County Water Bill Action Board: Click the Right Official Step
Start here if you need the quickest official route. Each card includes the correct Broward WWS link, phone number, location or account rule beside the task.
I need to pay online
Use Broward’s official WWS online payment page. Create/sign into AccessBROWARD and link your WWS account before paying.
Open online bill payI need customer service
Call 954-831-3250. Broward lists Customer Service hours as 8:30 a.m. to 4:45 p.m., and the number also provides 24-hour account status.
Call 954-831-3250I want to pay cash
Broward says WWS customers can pay by cash at any Amscot location. Keep your receipt if timing matters.
Authorized payment locationsI need to start service
Use the service application forms, mail or bring the form with payment, then call WWS Customer Service for further instructions.
Service applicationsMy service is disconnected
Call 954-831-3250 before assuming online payment alone restores service. Ask for the exact amount, payment method and restoration steps.
Past-due stepsMy bill is high
Check irrigation, toilets, leaks, tiered water usage and sewer charges. WWS customers may request a free irrigation evaluation.
High bill helpHow to Pay a Broward County WWS Bill Online
Broward’s online WWS payment path uses AccessBROWARD. First-time users should not wait until the due date because the WWS account must be linked before payment.
Open the official WWS payment page
Start from Broward’s official Online Utility Bill System page for Water and Wastewater Services.
Official online payCreate or sign into AccessBROWARD
For first-time online payment, Broward says you need an AccessBROWARD account.
Sign in / registerLink the WWS account
Link the WWS account you wish to pay. Confirm account number, service address, customer name and balance before paying.
Need linking help?Choose payment method
Broward says secure WWS payments can be made by electronic check or credit card.
Other payment methodsPhone, Amscot, Pompano and Lauderhill Payment Options
Broward says WWS customers can only make payments through authorized methods. Use these routes instead of generic bill-pay sites.
| Payment route | Official detail | Best for | Watch out for |
|---|---|---|---|
| Website payment | AccessBROWARD online payment page for WWS. | Customers who can create/sign in and link account. | First-time setup may take extra time. |
| Phone payment | Call 954-831-3250. | Customers needing account status, phone pay or service restoration guidance. | Call center has listed business-hour windows; account status is available 24 hours. |
| Amscot cash payment | Pay by cash at any Amscot location. | Cash customers who need an authorized cash-payment route. | Keep the receipt and call WWS if restoration timing matters. |
| Pompano Beach service center | 2555 West Copans Road, Pompano Beach, FL 33069; Mon–Fri 8 a.m.–5 p.m. | In-person payment, account help, service form support. | Call before visiting for account-specific restoration instructions. |
| Lauderhill service center | 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313; Mon–Fri 8 a.m.–5 p.m. | In-person payment and customer service center help. | Bring bill, ID if needed, account number and payment proof. |
| Automatic payment | Automatic payment from checking or savings is available by contacting Customer Service for authorization form. | Customers who want the bill paid on time automatically. | Keep paying normally until automatic payment is confirmed active. |
Start, Stop or Change Broward County WWS Service
Broward’s service forms are fillable PDF forms. Completed forms can be mailed with payment or brought to the Pompano Beach or Lauderhill customer payment center.
Open service application forms
Use Broward’s official Service Application Forms page for new service, request change to account, temporary water service and related forms.
Service formsMail or bring the form
Mail completed form with payment to Water & Wastewater Services, Attention: Customer Service, 2555 West Copans Road, Pompano Beach, FL 33069.
View service centersUse a customer payment center
Bring forms to CPC Pompano at 2555 West Copans Road or CPC Lauderhill at 1491 NW 40th Ave, Suite 7.
Locations and hoursCall after completing the form
Broward says after completing the application form, call WWS Customer Service at 954-831-3250 for further instructions.
Call WWSPast-Due Broward WWS Bill, Reconnect and Delinquent Fees
If the bill is late or service is disconnected, call WWS before guessing the payoff amount. Deposits can double after nonpayment discontinuation, and reconnect/delinquent charges can change the amount needed.
Call before paying
Use 954-831-3250 to ask the exact amount needed, whether reconnect fee or deposit change applies, and which payment method posts fast enough.
Call 954-831-3250Delinquent fee
The service charge schedule lists a delinquent fee of 1% of the delinquent amount due.
Verify feePast-due / disconnected service call script
Broward WWS Deposits and Specific Service Charges
| Charge type | Official amount | What it means |
|---|---|---|
| 5/8 inch meter deposit | Water $50; Sewer $65. | Common small-meter residential deposit example. |
| 1 inch meter deposit | Water $185; Sewer $250. | Larger meter deposit example. |
| 1½ inch meter deposit | Water $400; Sewer $880. | Higher-size service deposit example. |
| 2 inch meter deposit | Water $900; Sewer $1,320. | Verify exact account class before budgeting. |
| Meter greater than 2 inches | Deposit equals estimated billing for two months. | Ask WWS for estimate before applying. |
| New service | $35 per occurrence. | Specific service charge for account/service setup. |
| Service reconnect | $25 per occurrence. | May apply when service must be reconnected. |
| Temporary disconnect / turn-off | $25 per occurrence. | May apply when requesting temporary shutoff. |
| Account reactivation | $20. | May apply when reactivating an account. |
| Backflow program | New service $15; recertification $10. | Relevant for accounts with backflow prevention requirements. |
FY2026 Broward County Residential Water and Wastewater Rate Clues
Broward’s FY2026 schedule is effective for services rendered on or after October 1, 2025. The bill can include a monthly customer charge, minimum monthly charge, water volume charge and wastewater volume charge.
| Rate line | Official FY2026 amount | Why it matters |
|---|---|---|
| Customer charge | $5.49 per account per month. | Appears separately from usage. |
| Single-family water volume | 0–3,000 gal $2.14; 4,000–6,000 gal $3.86; 7,000–12,000 gal $9.04; over 12,000 gal $10.95 per 1,000 gallons. | High irrigation or leak use moves into expensive tiers. |
| Multi-family water volume | 0–2,000 gal $2.14; 3,000–4,000 gal $3.86; 5,000–6,000 gal $9.04; over 6,000 gal $10.95 per 1,000 gallons. | Multi-family tier thresholds are lower per unit. |
| Single-family wastewater volume | 0–15,000 gallons at $5.48 per 1,000 gallons; over 15,000 gallons no charge. | Water leaks may affect wastewater until the cap/threshold applies. |
| Multi-family wastewater volume | 0–8,000 gallons at $5.48 per 1,000 gallons; over 8,000 gallons no charge. | Verify unit type before comparing bills. |
| 5/8 inch single-family minimum | Water $16.64; Wastewater $26.52. | Minimum monthly charges apply even with low usage. |
| Multiple family/mobile home minimum | Water $13.17 per unit; Wastewater $19.75 per unit. | Per-unit minimums are separate from single-family meter minimums. |
| ARC note | ARC is actual residential average monthly consumption for the preceding calendar year. | Some meter-size minimums depend on average usage. |
High Broward County WWS Bill? Check Irrigation, Leaks and Rate Tiers
Broward WWS notes that over half of water used at home may go to outdoor irrigation, and WWS customers can request a free irrigation evaluation through NatureScape Irrigation Service.
Indoor leak check
- Running toilet or weak flapper seal.
- Faucet, tub, shower or laundry leak.
- Water heater leak.
- Pool auto-fill or filter backwash issue.
- Water softener or irrigation supply leak.
Irrigation check
- Broken sprinkler head.
- Irrigation running too long.
- Timer changed after power outage.
- Water spraying pavement or driveway.
- Wet area near meter or yard line.
Bill line check
- Compare gallons to prior bills.
- Look at water tier reached.
- Separate water from wastewater charges.
- Check delinquent, reconnect or deposit charges.
- Call WWS if usage pattern still does not make sense.
High-bill call script
Confirm Your Bill Is Broward County WWS, Not a City Utility
This page is for Broward County Water and Wastewater Services customers. Many Broward County addresses are billed by city utilities or other providers.
Check the provider name
Your bill should say Broward County Water and Wastewater Services or Broward WWS before you use these payment steps.
City-billed examples
Some customers may be billed by Fort Lauderdale, Hollywood, Miramar, Pembroke Pines, Coral Springs or another municipal utility.
When unsure
Call 954-831-3250 and give the service address. Ask whether Broward WWS is the billing provider before paying.
Call Broward WWSWater Quality, Alerts and Broward WWS Scam Warnings
Water sample flyer warning
Broward County reported private water-sampling kits hung on doors that looked official. The county says those solicitations are not connected with or required by Broward County.
WWS noticeLead service line inventory
Broward WWS says its service line inventory is complete and 100% of service lines were identified as non-lead.
Water services hubEmergency alerts
WWS customers can sign up for phone or email updates about emergency situations in the water and wastewater system or service area.
Customer Service page10 Broward County Water Bill Attributes Answered
These are the exact local details WWS customers usually need while paying, starting service, visiting a service center or checking a high bill.
| Attribute | Answer | What to do |
|---|---|---|
| Official online payment | AccessBROWARD-linked WWS online payment. | Create/sign in and link your WWS account before paying. |
| Payment methods online | Electronic check or credit card. | Save confirmation after payment. |
| Customer Service phone | 954-831-3250. | Use for billing, payment, account status, service and restoration help. |
| water@broward.org. | Use for non-urgent account/service questions. | |
| Pompano service center | 2555 West Copans Road, Pompano Beach, FL 33069. | Walk-in payment/customer service, Mon–Fri 8 a.m.–5 p.m. |
| Lauderhill service center | 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313. | Walk-in payment/customer service, Mon–Fri 8 a.m.–5 p.m. |
| Cash payment | Any Amscot location. | Keep receipt and call WWS if restoration timing matters. |
| 5/8 inch deposit | Water $50; Sewer $65. | Ask whether your account needs one or both deposits. |
| New service fee | $35. | Budget this with deposit and form submission. |
| High-bill help | Free irrigation evaluation may be available for WWS customers. | Check leaks first, then request irrigation review if outdoor use is high. |
Broward WWS Maps and Visit Plan
Call before visiting if your account is disconnected, near cutoff, being transferred, or if you need a specific form or deposit amount confirmed.
Pompano Beach
2555 West Copans Road, Pompano Beach, FL 33069. Use for customer service, bill payment and service form support.
Lauderhill
1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313. Use for WWS customer service center payment and account support.
Bring
Bill, account number, service address, ID if requested, payment method, service application/change form, deposit/payment receipt and shutoff notice if applicable.
Official Broward County WWS Links
Broward County Water Bill FAQ
How do I pay my Broward County WWS water bill online?
Use Broward’s official WWS Online Utility Bill System. Sign into AccessBROWARD, link the WWS account you want to pay, then pay by electronic check or credit card.
What is the Broward County WWS customer service phone number?
Call 954-831-3250. Broward lists Customer Service hours as 8:30 a.m. to 4:45 p.m., and the same number also provides 24-hour customer account status information.
Where can I pay a Broward County water bill in person?
Broward lists two WWS customer service centers: 2555 West Copans Road in Pompano Beach and 1491 NW 40th Avenue, Suite 7, in Lauderhill. Listed walk-in hours are Monday through Friday, 8 a.m. to 5 p.m.
Can I pay a Broward County WWS bill with cash?
Yes. Broward says WWS customers can pay by cash at any Amscot location. Keep your receipt, especially if your account is past due or service restoration is time-sensitive.
Does Broward County WWS offer automatic payment?
Yes. Broward says customers can sign up for automatic payment from a checking or savings account. Contact Customer Service at 954-831-3250 for the authorization form.
How do I start Broward County WWS water service?
Use Broward’s official Service Application Forms page, complete the applicable form, mail it with payment to WWS Customer Service at 2555 West Copans Road or bring it to a customer payment center, then call 954-831-3250 for further instructions.
What are common Broward WWS new service and reconnect charges?
Broward’s specific service charge schedule lists $35 for new service, $25 for service reconnect, $25 for temporary disconnect/turn-off, $20 for account reactivation, and a 1% delinquent fee.
What deposit does Broward WWS list for a 5/8 inch residential meter?
The deposit page lists 5/8 inch metered customer deposits at $50 for water service and $65 for sewer service. Larger meters have higher listed deposits.
Why is my Broward County water bill high?
Common causes include irrigation, running toilets, outdoor leaks, tiered water usage, wastewater charges, past-due amounts, deposits or service fees. Broward WWS customers may request a free irrigation evaluation through NatureScape Irrigation Service.
Is every Broward County water bill paid through Broward WWS?
No. Broward County includes many city utilities. Confirm your bill says Broward County Water and Wastewater Services before using WWS payment links, service forms or customer service locations.