Clovis Utility Billing Help Center for Water, Sewer, Trash & Payment Questions
This guide is for City of Clovis, California utility customers who need to pay a water bill, confirm the correct official portal, understand current water tiers, prepare for the 2027 water-rate change, start or stop utility service, or troubleshoot a high bill.
The page is built for action: each section gives the official link, phone number, address, checklist or call script beside the step, so users do not have to read a long wall of text before paying or calling.
Fast answer: City of Clovis, CA utility customers should pay through the official Clovis payment options page, by phone or in person through Utility Billing, or by mail to City of Clovis, PO Box 3007, Clovis, CA 93613. For bill questions, lost account number, start/stop service, late status or high-bill review, call 559-324-2130. If you meant Clovis, New Mexico, that is a different city; Clovis NM city billing mainly refers to sewer/garbage and EPCOR handles water service.
City of Clovis Water Bill Quick Facts
Clovis Water Bill Action Board
Start with the situation. Each card gives the official next step instead of making users search again.
I need to pay online
Use the official Clovis CA payment options page and choose the utility bill option. Have the account number from your bill ready.
Open official payment pageI lost my account number
Call Utility Billing before paying through any outside page. Staff can help locate the account and confirm the correct service address.
Call 559-324-2130I want to pay by phone
Use the phone payment option only when you have your account number. Save the confirmation number and payment date.
Call 877-281-4366I need to pay in person
Visit the Finance cashier windows at Clovis City Hall, 1033 Fifth Street. Walk-in service is generally during weekday business hours.
Open City Hall mapMy bill suddenly increased
Check gallons first, then sewer/trash, billing period, irrigation, toilet leaks, previous balance and the current water tier.
High-bill checklistI am moving
Do not only create an online login. Contact Utility Billing to start, stop or transfer the service account for the correct date.
Start / stop service help10 City of Clovis Water Bill Attributes Users Need to Know
| Attribute | Practical answer | Action |
|---|---|---|
| Correct city | This article is for Clovis, California. Clovis, New Mexico has different billing and water-provider handling. | Check city warning |
| Official payment page | The official Clovis CA utility payment URL is on clovisca.gov under Finance / Utility Billing Service / Payment Options. | Open official page |
| Billing phone | For account number, bill dispute, service setup, or billing questions, call Utility Billing at 559-324-2130. | Call Utility Billing |
| Water utility contact | Public water-utility records also list a City of Clovis water contact number at 559-324-2649. | Call water contact |
| Mail payment | Mail checks or money orders to City of Clovis, PO Box 3007, Clovis, CA 93613, and write the account number on the payment. | Mailing steps |
| City Hall payment | Pay in person at City Hall, 1033 Fifth Street, through Finance cashier windows during weekday business hours. | See map |
| Current water charge | Current reporting lists a typical bimonthly residential service charge of $27.71 plus tiered usage rates. | Rate section |
| Current tier threshold | Reported current residential tiers are below 23,000 gallons, 23,000–40,000 gallons, and over 40,000 gallons. | Estimate usage charge |
| 2027 rate change | Clovis approved a 2027 water-rate change: common bimonthly service charge rises to $33.46 and usage becomes $2.02 per 1,000 gallons. | Read 2027 note |
| High-bill first step | Divide gallons by days in the billing period before blaming rates. Clovis billing is commonly discussed as bimonthly, so cycle length matters. | High-bill checklist |
How to Pay a City of Clovis Water Bill
Pay online through clovisca.gov
Open the official payment options page and choose the utility bill option. Use the account number printed on your bill.
Official payment optionsPay by phone
Have your account number ready and save the confirmation number. If you are unsure about the number, call Utility Billing first.
Phone payment linePay by mail
Make the check or money order payable to City of Clovis, write the account number on it, and mail early enough before the due date.
Mail / office addressPay at City Hall
Use in-person payment when you need staff help, a receipt, account review, or urgent correction to a payment problem.
Get directionsImportant: Clovis CA vs Clovis NM
Use this page for Clovis, California
Clovis CA utility billing is tied to city water, sewer and solid-waste-style municipal services. City Hall is at 1033 Fifth Street, Clovis, CA.
City of Clovis CADo not use it for Clovis, New Mexico
Clovis NM’s official city bill portal refers to utility billing for garbage/sewer-type city billing, while water-leak references point customers to EPCOR Water. Use the New Mexico city site if your bill is from Clovis NM.
Clovis NM pay pageClovis Water Rates: Current Tiers and 2027 Change
Use this section as a bill-reading guide, not a replacement for the official rate page or your current statement. Clovis approved new water rates that begin in 2027, so the year matters.
| Rate item | Reported current structure | 2027 approved change | What to do |
|---|---|---|---|
| Residential service charge | Most households: $27.71 bimonthly service charge. | Common 5/8, 3/4 or 1-inch meter service charge rises to $33.46 bimonthly. | Check bill date and meter size before comparing. |
| Tier 1 water usage | Below 23,000 gallons/month: $1.13 per 1,000 gallons. | 2027 changes to a flat $2.02 per 1,000 gallons. | Compare gallons, not only dollars. |
| Tier 2 water usage | 23,000–40,000 gallons/month: $1.88 per 1,000 gallons. | 2027 flat usage rate removes current residential tier pattern. | Watch irrigation and pool fill. |
| Tier 3 water usage | Over 40,000 gallons/month: $2.33 per 1,000 gallons. | 2027 reported flat usage rate: $2.02 per 1,000 gallons. | High use may still create a large bill even without tiers. |
| Future increases | Current 2026 billing still uses the current structure until new rates start. | Reported increases: 21% in 2027, 21% in 2028, 18% in 2029, and 3% in July 2029. | Update this article when official city rate schedules change. |
Quick Clovis Water Charge Estimator
This calculator estimates the water line only from the reported current Clovis residential structure. It does not include sewer, trash, previous balance, late fees, deposits, account adjustments or future-rate changes.
Assumption: current reported residential service charge is $27.71 bimonthly. Usage tiers are calculated per month, then multiplied by billing months. Verify against your official bill.
High Clovis Water Bill Checklist
Inside leak checks
- Running toilet or bad flapper.
- Dripping faucet or tub valve.
- Water heater leak or pressure relief discharge.
- Ice maker, softener, dishwasher or humidifier line.
Outdoor Clovis checks
- Irrigation timer changed during hot months.
- Sprinkler head broken or watering sidewalk/street.
- Pool fill, landscape work or hose left running.
- Wet spot between meter and home.
Bill-line checks
- Is the bill one month or bimonthly?
- Did gallons cross the 23,000 or 40,000 threshold?
- Is sewer/trash included in the same bill?
- Is there a previous balance or late penalty?
High-bill call script
Start, Stop or Transfer City of Clovis Utility Service
Start service
Call Utility Billing before move-in so the correct account holder, service address and activation date are recorded.
Call 559-324-2130Transfer service
Ask whether you need a new account, final bill, deposit, landlord authorization or owner/tenant documentation.
Utility Billing pageStop service
Schedule final service before moving. Keep the final bill forwarding address and confirmation details.
Confirm final billLate Bill, Payment Proof or Billing Problem
Call before the due-date problem gets worse
If you cannot pay in full, ask Utility Billing what options exist before the account reaches a more serious status.
Call Utility BillingSave proof for every payment
Keep payment confirmation, receipt, card/bank record, check number, date, amount, account number and service address.
Payment methodsFor mailed payments, allow delivery time
Mailed checks can arrive late. If the due date is close, use online, phone or in-person options instead.
City Hall optionsIf payment posted to wrong account
Prepare receipt, confirmation number, bank/card proof, account number and exact service address before calling.
Report payment issueWater Conservation and Outdoor Use Tips for Clovis Bills
Hot months
Summer irrigation can push monthly gallons into a higher tier. Compare usage month-by-month, not just total due.
Irrigation timer
Check whether a controller reset, new landscaping or broken sprinkler increased use.
Toilet test
A silent toilet leak can run for weeks. Use dye or food coloring in the tank and wait without flushing.
Watch 2027
With approved rate changes beginning in 2027, checking gallons now helps avoid surprise bills later.
Clovis City Hall Map and Visit Plan
Use this map for City Hall payment, Finance cashier help, account questions or a physical drop box. Address: 1033 Fifth Street, Clovis, CA 93612.
Bring
Bill, account number, service address, photo ID, payment method, proof of prior payment and any late/disconnect notice.
Ask before leaving
“Is my account current, and are there any late charges, payment posting issues, service orders or final-bill items still pending?”
Drop-box caution
Do not leave cash in an after-hours box. If the due date is urgent, use a method that gives immediate proof and call Utility Billing.
Official and Useful Clovis Utility Links
City of Clovis Water Bill FAQ
Is this page for Clovis, California or Clovis, New Mexico?
This page is for City of Clovis, California utility billing. If your bill is from Clovis, New Mexico, use the Clovis NM city payment page or contact EPCOR if the issue is water service.
How do I pay my City of Clovis CA water bill online?
Use the official Clovis CA payment options page on clovisca.gov and choose the utility bill payment option. Have your account number ready before starting.
What is the City of Clovis utility billing phone number?
For utility bill help, account number, start/stop service, payment proof or high-bill questions, call 559-324-2130.
Where is Clovis City Hall for water bill payments?
City Hall is at 1033 Fifth Street, Clovis, CA 93612. Finance cashier windows can help with utility payments during weekday business hours.
Where do I mail a City of Clovis utility payment?
Mail checks or money orders to City of Clovis, PO Box 3007, Clovis, CA 93613. Include your utility account number on the payment.
Can I pay my Clovis water bill by phone?
Phone payment has been listed at 1-877-281-4366. If you are unsure or do not have your account number, call Utility Billing at 559-324-2130 first.
What are the current Clovis water rate tiers?
Recent reporting lists a typical bimonthly residential service charge of $27.71, plus usage rates of $1.13 per 1,000 gallons below 23,000 gallons/month, $1.88 from 23,000 to 40,000 gallons, and $2.33 over 40,000 gallons.
Are Clovis water rates changing in 2027?
Yes. Clovis approved a new 2027 water rate schedule. Reporting states the common residential bimonthly service charge will rise to $33.46 and the usage rate will become $2.02 per 1,000 gallons.
Why is my Clovis water bill high?
Common causes include irrigation, toilet leaks, pool fill, a longer billing cycle, crossing a higher water tier, sewer or trash charges, previous balance, late fees or a payment posting issue.
What should I do before disputing a Clovis utility bill?
Write down the account number, service address, billing period, gallons used, previous balance, payment proof, and any visible leak repairs. Then call Utility Billing at 559-324-2130 and ask for a line-by-line review.