Lafayette Colorado Utility Bill Guide for Payments, Shutoff Notices & 2026 Rates
This guide is for City of Lafayette, Colorado utility customers who need to pay a water bill, use one-time pay, set up Auto Pay, sign up for e-billing, handle a late notice or door hanger, restore disconnected service, request a leak adjustment, or understand 2026 water and wastewater charges.
The practical links are placed inside the steps, so a visitor can take action from the exact section they are reading instead of scrolling through a long paragraph-heavy page.
Fast answer: Lafayette, Colorado utility customers can pay online through Municipal Online Payments, use one-time quick pay, set up Auto Pay in the portal, complete a checking/savings bank draft form, pay by debit/credit card through Finance at 303-665-5588 option 1, use the City Hall drop box, or mail payment to 1290 S. Public Road, Lafayette, CO 80026. For bill questions, payment arrangements, late notices, e-billing or leak adjustments, contact Utility Billing at 303-604-3555 or utilitybill@lafayetteco.gov.
Lafayette CO Water Bill Quick Facts
Lafayette Water Bill Action Board
Pick the situation first. Each action card includes the official link or phone number needed to complete the task.
I need to pay without logging in
Use one-time quick pay. The portal asks for your account number, including dashes such as 01-0101-01.
Open One-Time PayI want account history or Auto Pay
Register or sign in to view bills, pay online, set up debit/credit-card Auto Pay and manage account features.
Register / Sign inI received a late notice
Payment must be received at City Hall by the Tuesday following the late notice date to avoid the door-hanger fee.
Late notice stepsI received a door hanger
Do not use bank bill pay or mail. Payment must be physically received at City Hall by the date listed on the door hanger.
Call 303-604-3555I need assistance
The 2026 Water Bill Assistance Program may apply a $17.50 monthly credit, up to $210 per year, if approved.
Assistance programMy bill is high or I fixed a leak
Review water use, outdoor irrigation and toilet leaks. If you repaired a leak, submit the official leak adjustment request.
Leak adjustment info10 Lafayette CO Water Bill Attributes Users Need to Know
| Attribute | Answer | Official action |
|---|---|---|
| One-time payment | Use the Municipal Online Payments quick-pay page and enter the account number with dashes. | One-Time Pay |
| Registered portal | Registering lets customers view and pay bills, manage account access and set up debit/credit-card automatic payments. | Sign in / register |
| Browser / VPN warning | The online payment note says the portal is optimized for Chrome 105+, Edge 105+, Safari 16.4+ and Firefox 98+, and recommends disabling VPNs if transactions fail. | Official billing page |
| Card payment by phone | Call the Finance Department at 303-665-5588 option 1 to pay by debit or credit card. | Call Finance |
| Bank draft | Complete the checking/savings bank draft form and return it with a voided check to the Finance Department. | Bank draft details |
| Late fee | Late fees are assessed when two bills become delinquent. The listed late fee is $10. | Late fee section |
| Door hanger fee | Door hanger fee is $15 inside city limits and $30 outside city limits. | Door hanger policy |
| Reconnect rule | After disconnection, full past-due balance plus fees must be paid; checks are not accepted for restoration. | Call Utility Billing |
| 2026 water base charge | Single-family residential water rates start with a $31.94 monthly service charge plus tiered usage per 1,000 gallons. | 2026 water rates |
| 2026 assistance credit | If approved, the Water Bill Assistance Program applies $17.50 per month, up to $210 per year, through the end of the calendar year. | Apply through SCCC |
How to Pay a Lafayette CO Utility Bill Online
Use the official online payment website
Open the Lafayette, CO Municipal Online Payments page. Do not use a different Lafayette city portal.
Official online portalChoose quick pay or login
Quick pay is best for one-time payment. Login is better for bill history, Auto Pay and account management.
One-Time PaymentEnter account number correctly
The quick-pay page asks for the account number with all dashes, for example 01-0101-01.
Find billCall if service is disconnected
After online payment for disconnected service, call Utility Billing. Online payment alone does not trigger immediate restoration.
Call 303-604-3555All Official Lafayette Utility Payment Methods
| Payment method | Official detail | Best for | Action |
|---|---|---|---|
| Online account | Register or sign in to pay your utility bill and set up debit/credit-card Auto Pay. | Customers who want online history and recurring payment. | Sign in / register |
| One-time pay | Use quick pay with the account number shown on your bill. | Single payment without setting up a profile. | Quick pay |
| Auto Pay by checking/savings | Complete the Bank Draft form and return it with a voided check to the Finance Department. | Customers who prefer bank withdrawal instead of card Auto Pay. | Bank draft instructions |
| Debit/credit by phone | Call the Finance Department at 303-665-5588 option 1. | Customers who want staff-assisted card payment. | Call 303-665-5588 |
| Drop box | Use the water bill drop box outside City Hall at 1290 S. Public Road. | Urgent physical payment before cutoff, especially after late notice. | See City Hall map |
| Mail payment to 1290 S. Public Road, Lafayette, CO 80026. | Non-urgent payment only. | Mailing details | |
| E-billing | Complete the eBill form; once enrolled, paper bills stop arriving by mail. | Customers who want email billing reminders. | eBill form |
Late Notice, Door Hanger and Shutoff: What to Do Fast
Late notice
To avoid the door-hanger fee, payment must be received at City Hall no later than the Tuesday following the date on the late notice.
Read late-notice ruleDoor hanger
Payment must be physically received at City Hall by the date listed. Bank bill pay or mailed checks are not recommended at this stage.
Call Utility BillingExtra fees
Door hanger fee is $15 inside city limits and $30 outside city limits. Shutoff/turn-on fee is $35 inside and $70 outside city limits.
View feesUse this call script
Restore Disconnected Water Service
Pay the full required balance
After disconnection, the full past-due balance plus associated fees must be paid. Checks are not accepted for restoration.
Pay onlineCall after online payment
If you paid online after disconnection, call Utility Billing to report that the account is back in good standing.
Call 303-604-3555Know the restoration window
The city’s restoration hours for non-payment shutoff are Monday–Friday, 8am–3:30pm. Calls after 3:30pm wait until the next business day.
Restoration policyDo not wait for an arrangement
The city says it cannot enter a payment arrangement once services have been disconnected.
Get assistance earlierLafayette Water Bill Assistance in 2026
Water Bill Assistance Program
The 2026 pilot program may apply a credit of $17.50 per month, up to $210 per year, through the end of the calendar year.
Official assistance pageSister Carmen Community Center
To participate, contact Sister Carmen at 303-665-4342 or info@sistercarmen.org. The program targets customers at 80% or under AMI who are on a fixed income or are older adults.
Call Sister CarmenUtility Billing questions
For program or account questions, Utility Billing lists 303-604-3555 and utilitybill@lafayetteco.gov.
Email Utility Billing2026 Lafayette Water, Wastewater and Stormwater Rates
| Charge | 2026 inside-city detail | Why users care | Official link |
|---|---|---|---|
| Single-family water base | $31.94 monthly service charge plus tiered usage. | Base charge applies even when usage is low. | Water rates |
| Tier 1 water | $6.55 per 1,000 gallons for 1,000–3,999 gallons. | Typical indoor use may stay in lower tiers. | Water tiers |
| Tier 2 water | $10.18 per 1,000 gallons for 4,000–10,999 gallons. | Common tier for many monthly household bills. | Water tiers |
| Higher water tiers | $13.82, $17.74 and $22.99 per 1,000 gallons for higher use tiers. | Outdoor irrigation can push usage into expensive tiers. | Tier examples |
| Wastewater base | Residential inside-city wastewater includes a $35.89 service charge. | Wastewater may stay high even when current-month water use changes. | Wastewater rates |
| Wastewater calculation | Uses average water consumption from December, January and February; updated average applies with the April billing cycle. | Winter usage affects wastewater charges for the year. | Winter average |
| Stormwater | Residential stormwater fee is $14.26 per unit per month in January 2026. | This is a fixed bill line and not a leak. | Stormwater rates |
Quick Lafayette Water + Wastewater Estimator
This tool uses the published 2026 inside-city single-family water tiers and basic residential wastewater base/rates. It is only an estimate; your bill may also include stormwater, trash, previous balance, late fees, assistance credits, or outside-city multipliers.
For final totals, use the official bill and rate pages. This calculator does not include trash service, assistance credits, late charges, door hanger fees or account-specific adjustments.
High Lafayette Water Bill and Leak Adjustment
Inside leak checks
- Running toilet or silent flapper leak.
- Dripping faucet or shower valve.
- Water heater issue or pipe leak.
- Dishwasher, ice maker or humidifier line.
Outdoor usage checks
- Sprinklers turned on earlier than planned.
- Watering between 10am and 6pm, when the city’s outdoor guidance warns against watering.
- Broken or misaligned sprinkler heads.
- Water running onto sidewalks, streets or driveways.
Billing checks
- Higher water tier from outdoor use.
- Wastewater winter average change.
- Stormwater, trash, previous balance or late fee.
- Outside-city multiplier.
High-bill call script
Start, Stop or Transfer Lafayette Utility Service
Rental start service
For rental properties, complete the Start Service form before creating a utility billing login. A portal login alone does not connect service.
Start service formRental stop service
Use the Stop Service form before move-out. The city does not backdate connect or disconnect requests.
Stop service formHome purchase or sale
For home purchases/sales, the title company initiates transfer. Call Utility Billing to confirm transfer and services included on the bill.
Call Utility BillingWater Restrictions, Conservation and Bill Control
Outdoor timing
The city’s rate page says to avoid watering between 10am and 6pm to reduce evaporation and follow water conservation rules.
Water rate tipsLandscape savings
The city highlights turf replacement incentives, Garden in a Box, irrigation audits and water-saving resources.
Water efficiency programsIndoor bill control
Typical single-family indoor consumption is listed around 4,000–6,000 gallons per month; outdoor irrigation can move users into higher tiers.
2026 residential ratesLafayette City Hall Map and Visit Plan
Use this for Utility Billing, Finance counter, water bill drop box and urgent physical payments. Address: 1290 S. Public Road, Lafayette, CO 80026.
Bring
Bill, account number, service address, payment method, door hanger or late notice, and proof if payment already posted.
Ask before leaving
“Is my account fully current, and is any late notice, door hanger, shutoff fee or restoration step still pending?”
Door hanger caution
Use City Hall payment/drop box or card payment before cutoff. Do not rely on bank bill pay or mailed checks at this stage.
Official Lafayette Colorado Utility Links
Lafayette CO Water Bill FAQ
Is this guide for Lafayette, Colorado?
Yes. This page is for City of Lafayette, Colorado utility billing. Do not use these links for Lafayette, Indiana, Louisiana, Oregon or other cities named Lafayette.
How do I pay my Lafayette Colorado utility bill online?
Use the Lafayette, CO Municipal Online Payments portal. You can make a one-time payment through quick pay or register/sign in to manage the account and Auto Pay.
What phone number do I call for Lafayette utility billing?
Call Utility Billing at 303-604-3555 or email utilitybill@lafayetteco.gov. For Finance/card payment, call 303-665-5588 option 1.
Where do I mail or drop off a payment?
Mail payment to 1290 S. Public Road, Lafayette, CO 80026, or use the water bill drop box outside City Hall at the same address.
What should I do if I received a late notice?
Pay quickly. To avoid the door-hanger fee, payment must be received at City Hall no later than the Tuesday following the date on the late notice.
What should I do if I received a door hanger?
Payment must be physically received at City Hall by the date on the door hanger. Do not rely on bank bill pay or mailed checks because they may not arrive in time.
How much are the door hanger and shutoff fees?
The door hanger fee is $15 inside city limits and $30 outside city limits. The shutoff/turn-on fee is $35 inside city limits and $70 outside city limits.
Can I get a payment arrangement?
Payment arrangements must be requested by email to utilitybill@lafayetteco.gov. The account must be more than 30 days past due, only three arrangements are allowed per year, and arrangements are not available after disconnection.
Does Lafayette offer water bill assistance?
Yes. The 2026 Water Bill Assistance Program may provide a $17.50 monthly credit, up to $210 per year, through Sister Carmen Community Center for eligible customers.
Why is my Lafayette water bill high?
Common reasons include outdoor irrigation, higher water tiers, toilet or faucet leaks, wastewater winter average, stormwater, trash service, previous balance, late fees or outside-city rates.